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Every item 10-point checked · 6-month warranty · 14-day returns
Rebootique
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Returns & Exchanges

If you're not happy with your item, you may return it within 14 days of receiving it, in line with UK consumer law.

Eligibility

  • The item is in the same condition as when supplied, and hasn't been damaged, altered or tampered with
  • All original packaging, accessories and manuals are included
  • The product is clean, unmodified and in a resaleable condition

We can't accept returns for

  • Items damaged through misuse, neglect, impact or liquid exposure
  • Items opened or dismantled by the customer
  • Software or digital goods
  • Items damaged in transit due to inadequate packaging on return

How to return an item

Email help@rebootique.co.uk within 14 days of receiving your order with your name, order number and reason for return. We'll send return instructions. Please use a tracked service, preferably Royal Mail Tracked 48. Return postage is paid by the customer unless the item is faulty and covered by warranty.

Refunds

Refunds are processed within 5–7 working days of us receiving and inspecting the item, to your original payment method. Outbound delivery costs are non-refundable.

Damaged on arrival?

Contact us within 48 hours of delivery at help@rebootique.co.uk with clear photos of the item and packaging, and we'll arrange a replacement, repair or refund.